Policies

Return and Shipping Policies

All orders placed are shipped within 48 hours of payment processing. All shipments are made via USPS priority or media mail.
Returns are accepted with receipt within 30 days of purchase; the item(s) must be in resalable condition.

Privacy Policy

This website ("Site") is owned and operated by Health Resources Unlimited, Inc., 4750 SW Watson Ave., Beaverton, OR 97005 ("Health Resources Unlimited, Inc.", "MedicineWorks.com","we", "us" or "our"). We are committed to maintaining your confidence and trust with respect to the information we collect from you. This privacy policy sets forth what information we collect about you, how we use your information, and the choices you have about how we use your information.

Collection of Information Provided By Your Browser and Through Use of Cookies

This Site's registration form requires users to give us contact information (such as name, phone number, company, occupation, and email address). This Site also automatically collects information on our server logs from your web browser regarding your use of the Site. Examples of information we collect automatically from all users include the Internet Protocol ("IP") address used to connect your computer to the Internet; computer and connection information such as browser type and version, operating system, and platform; and full Uniform Resource Locator ("URL") click stream data, including date and time, and content you viewed or searched for on the Site.

This Site also collects information through the use of "cookies." Cookies are anonymous, unique alphanumeric identifiers sent to your browser from a web site's computers and stored on your computer's hard drive. The type of information we collect as a result of a cookie being stored on your computer is specific to your computer. We use "session" cookies to collect information about your use of the Site (e.g., whether you are logged in) and personalize your records, to provide "automatic logins" and other functions, and to give you a more personalized browsing experience and help you navigate the Site more efficiently from page to page. These cookies are temporary and are deleted when you close your browser. We use "persistent" cookies to gather statistical information about repeat usage from your computer or workstation.

Your browser's preferences menu allows you to prevent your browser from accepting new cookies, have the browser notify you when you receive a new cookie, or disable cookies altogether. If you choose to disable cookies altogether, you can use the Site but will not be able to register, login to the Site with a personal User Name and Password, or make use of the advanced personalization features of the Site, although the basic features and functionality offered to unregistered users of the Site will be possible to use.
Collection and Registration of Personal Information

On occasion, we may request users of the Site to provide personal information. The information collected from a user is strictly voluntary and may include contact information such as the user's name, email address, and postal address. We primarily use customer contact information to facilitate use of the Site and to send users information about our company, its products and activities. Users may opt-out of receiving future mailings; see the choice/opt-out section below. We do not sell, share, or rent this information to others in ways different from what is disclosed in this statement.

In order to access certain content and to make use of the full functionality and advanced personalization features of the Site such as alerts, saved searches, and search history, we ask you to register and obtain a personal User Name and Password. You may be prompted to register when you:

  • Choose the "Register" link from the home page or login screens
  • Order a product
  • Create an e-mail alert or save a search
  • Use personalization features

    

The information collected from the registration form that is presented to users when they choose to register may include contact information such as the user's name, e-mail address, postal address, work setting, profession, principal professional field and country ("Registration Information"). The Registration Information is linked directly to a personal User Name and Password chosen by the user and can only be retrieved by supplying the correct User Name and Password that is linked to that profile.

 
How Personal Information Is Used

We use the personal information that you provide for such purposes as:

  • Completion and support of the activity for which the information was provided, such as allowing access to or delivery of our products or services, processing or fulfilling an order, or responding to your requests or inquiries;
  • Personalizing content, design or function of the Site during a single visit to the Site and individualized personalization of the Site on repeat visits;
  • Research and development to enhance, evaluate and improve the Site and our services;
  • Website and system administration, such as for the technical support of the Site and its computer system, including processing computer account information, information used in the course of securing and maintaining the Site, and verification of Site activity by the Site or its agents;
  • Communicating with you about changes or updates to the Site and our services and, with your consent, special offers, promotions or market research surveys;
  • Pseudonymous analysis to create a profile used to determine the habits, interests or other characteristics of users for purposes of research, analysis and anonymous reporting.

    

Disclosure of Personal Information to Third Parties

Access to your personal information is restricted to our employees, agents, representatives and service providers, such as our data processing operations, and entities for whom we are acting as an agent, licensee or publisher, for the purposes set forth above. Your personal information may be used by all of our trading names.

If you are an authorized user of an institution with a license agreement with us, your Registration Information and unsubscribed content usage activity statistics may be shared with your institution's librarian(s) and/or administrator(s) for the purposes of usage analysis, quality control and administering and improving the Site.

We will not otherwise disclose any personal information without your consent except under the following circumstances:

  • in response to subpoenas, court orders, or legal process, or to establish or exercise our rights to defend against legal claims;
  •  if we believe it is necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, safety of person or property, violation of our policies, or as otherwise required by law; and
  •  if Health Resources Unlimited, Inc., this Site, or a related asset or line of business is acquired by, transferred to or merged with another company.


Access and Changes to Your Registration Information and Preferences

Registered users may access their identified contact information and other Registration Information and correct any discrepancies or update information by clicking on the relevant "My Account" link at any time. The accuracy of such information is solely the responsibility of the user. No access is given to other data that may have been collected about users.

 
Security

This Site has security measures in place to protect the loss, misuse and alteration of the information under our control.

 
Choice/Opt-Out

If you wish to receive alerts, newsletters, special offers or promotions from us, please select the appropriate check box when you register or amend your preferences by logging in and clicking on the relevant "My Account" link at any time. If you wish to cease receiving any of this information, amend your preferences either by logging in and clicking on the relevant "My Account" link, by notifying our Support Team, or by using the "opt-out" or unsubscribe option or other means provided within the communications you receive. We reserve the right to notify you of changes or updates to the Site whenever necessary.

 
Corrections/Updates

This Site gives users the following options to change and/or modify information previously provided by logging in and directly modifying information associated with your account or contacting our support staff through the Contact page on this Site.

 
About This Privacy Policy

The foregoing is the current privacy policy of the Site. We reserve the right to change this policy at any time without notice. Any changes to this policy will be posted on this webpage. Our policy does not create a contract or any legal rights.

This privacy policy applies solely to the information you provide while visiting this Site. The terms of this privacy policy do not govern personal information furnished through any means other than this Site (such as via telephone or postal mail).

This Site may contain links to other web sites that are beyond our control. Other web sites to which you link may contain privacy policies that are different from this privacy policy. We encourage you to check the privacy policy of each web site you visit before submitting any information to them.

 
Contacting Us

If you have any questions about this privacy statement, or the practices of this site you can contact us as follows:

Attn: Support
Health Resources Unlimited, Inc.
4750 SW Watson Ave.
Beaverton, OR 97005
support@medicineworks.com

 

Last revised: March 11, 2010