Q: I am prompted to reenter the product keys each time I start IBISdesktop. What do I do?
A: If you are being requested to enter the product keys each time you start IBIS, the installation was not successful. The specific configuration of your computer is not allowing IBIS to operate from where it is usually installed; this is typically a permissions issue. We're working towards a solution, and a temporary one is to move the IBIS folder onto your desktop.