Q: I am prompted to reenter the product keys each time I start IBISdesktop. What do I do?
A: If you are being requested to enter the product keys each time you start IBIS, the installation was not successful. The specific configuration of your computer is not allowing IBIS to operate from where it is usually installed; this is typically a permissions issue. This problem can be worked around by moving the IBIS folder onto your desktop or to your Documents folder, i.e., an area where changes are writable. You can then add the IBIS application icon to your dock or make an alias and place it wherever serves you.